Frequently Asked Questions
DGCOSMETICO IS A GLOBAL SKINCARE BRAND WHICH IS INDIAN LARGEST DIGITAL SKIN CLINIC , FORMED BY DR. DEBANJOY GOSWAMI. IF YOU WANT TO GET YOUR DREAM SKIN, DGCOSMETICO IS THE BEST OPTION YOU CAN CHOOSE FOR.
Safety of our customers is utmost priority. All our products dermatologically tested and safe to use, free from harmful chemicals. And our all products are ISO, GMP and CE certified. You can see the certificate in certification section of out website.
You don’t have to pay for our doctor consultation. Our diagnosis is free of cost.
Your privacy is our utmost concern. We do not share your data externally, except with our licensed healthcare providers for purpose of doctor consultation.
We always pack our products with extreme care to ensure that products that reach you are fully safe and are of highest quality. Unfortunately, we do not allow any returns, refunds or exchanges of these products. However, we want to make sure that you are satisfied with your order from us, always. If for any reason, you feel dissatisfied with your order please whatsapp us at +91-9147058885 or write to us at firstname.lastname@example.org and we’ll do our best to assist you. If you wish to cancel your order, you can do so till your order is dispatched by reaching us on our customer care number.
We always offer free shipping on all orders to our customers.
Yes, of course! The delivery executive will give you a call before the delivery is attempted.
Yes, you can feel free to consult our doctor anytime you want. You have to go to doctor consultation option and have too book it. Or you can text him in instagram @drdebanjoygoswami for any kind of queries.
DGCOSMETICO accepts all credit/debit card payment options of all major banks and upi payments as well as Cash on Delivery option.
Please send an email to email@example.com or WhatsApp us on +91 9147058885 and we will get it resolved right away.
DGCOSMETICO use only trusted payment gateways for all payment providers. They have all the relevant security licenses in place to ensure your transactions are always secure. All your payment details are encrypted and sent over a 256 bit secured SSL connection. DGCOSMETICO does not store or view any of your payment information and credentials.